Privacy Policy

1. Who We Are

This Privacy Policy applies to Your Seattle Handyman, a licensed and insured handyman and commercial maintenance company serving Greater Seattle and King County, Washington.

• Business Name: Your Seattle Handyman
• Phone: (206) 460-0033
• Email: info@yourseattlehandyman.com
• Service Area: Greater Seattle & King County, WA
• License: WA Licensed Contractor YOURSSH744J3

By using our website, submitting a quote request, or opting in to receive text or email messages from us, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide to us directly when you:

• Submit a contact or quote request form on our website
• Call or text our business phone number
• Email us or respond to our communications
• Opt in to receive SMS or email communications

The types of personal information we may collect include:

• Name (first and last)
• Phone number (including mobile number for SMS messaging)
• Email address
• Company name and address (for commercial clients)
• Job site address or service location
• Details about your service or maintenance request

We also automatically collect limited technical data when you visit our website (such as browser type, IP address, and pages visited) through standard analytics tools. This data is aggregated and not tied to your identity.

3. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and schedule service visits
• Send appointment reminders, confirmations, and service updates via text or email
• Send invoices and payment-related communications
• Follow up on completed work or ongoing maintenance contracts
• Occasionally send promotional offers or seasonal service announcements (with your consent)
• Improve our website and service quality
• Comply with applicable legal requirements

4. Text (SMS) Messaging

If you provide your mobile phone number and opt in to receive text messages from Your Seattle Handyman, we may send you the following types of messages:

• Appointment reminders and scheduling confirmations
• Service updates and on-the-way notifications
• Invoice and payment notifications
• Follow-up messages after completed work
• Promotional or seasonal offers (only if you have opted in)

Message frequency varies depending on your service activity. You may receive up to 4–6 messages per month during active service periods.

Message and data rates may apply. Contact your mobile carrier for details about your data plan.

To stop receiving text messages at any time, reply STOP to any message we send. You will receive a final confirmation and no further messages will be sent. To re-subscribe, reply START. For help, reply HELP or contact us at (206) 460-0033 or info@yourseattlehandyman.com.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

• Service Providers: We use Jobber (getjobber.com) as our customer relationship management (CRM) and messaging platform. Jobber processes client data on our behalf and is subject to its own privacy policy.
• Communications Platforms: SMS and email delivery may route through carriers and delivery platforms as required to transmit messages.
• Legal Requirements: We may disclose information if required by law, court order, or government authority.
• Business Transfers: In the event of a merger or sale of our business, customer data may be transferred as part of that transaction.

We require all third-party service providers to handle your data securely and only for the purposes we specify.

6. Data Security

We take reasonable precautions to protect your personal information. Our practices include:

• Using industry-standard secure systems and platforms to store client data
• Limiting access to personal information to employees and contractors who need it to perform their job
• Using encrypted connections (HTTPS) on our website

While we strive to protect your information, no method of electronic transmission or storage is 100% secure. We encourage you to contact us immediately at info@yourseattlehandyman.com if you have concerns about the security of your information.

7. Your Rights & Choices

You have the following rights with respect to your personal information:

• Access & Correction: You may request a copy of the personal information we hold about you, or ask us to correct inaccurate data.
• Deletion: You may request that we delete your personal information from our records, subject to any legal obligations we have to retain it.
• Opt-Out of SMS: Reply STOP to any text message to unsubscribe immediately.
• Opt-Out of Email: Use the unsubscribe link in any marketing email, or contact us directly.

To exercise any of these rights, contact us at info@yourseattlehandyman.com or call (206) 460-0033. We will respond within a reasonable timeframe.

8. Cookies & Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics and Microsoft Clarity) to understand how visitors use the site. These tools collect anonymized, aggregated data. You can disable cookies in your browser settings at any time.

9. Children's Privacy

Our services are intended for businesses and adult consumers. We do not knowingly collect personal information from individuals under the age of 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please reach out: